RETURNS & REFUNDS

At ELEVVA, your satisfaction is important to us.

We are committed to providing premium activewear and a seamless shopping experience. If something isn’t quite right, we’re here to help.

RETURNS

You may request a return within 7 days of receiving your order.

To be eligible for a return, items must:

• Be unused and unworn

• Be in the same condition received

• Include original packaging and tags

NON-RETURNABLE ITEMS

We are unable to accept returns for:

• Items damaged due to misuse or improper care

• Products returned without original packaging or tags

• Worn, washed, or altered items

REFUNDS

Once your return has been received and inspected, we will notify you via email regarding the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note that processing times may vary depending on your financial institution.

EXCHANGES

We only replace items if they arrive defective, damaged, or incorrect.

If you experience an issue with your order, please contact our support team and we will gladly assist you.

RETURN SHIPPING

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We recommend using a tracked shipping service when returning items to ensure safe delivery.